Most buyer guides for recruitment CRMs are written for agencies. This one is written for the specialist recruiter inside an agency. Eight criteria, in the order they matter when the desk is a niche.
01 · Niche vocabulary
Does it speak the language of your specialism, or the average of every specialism. Test it on the words your candidates actually use.
02 · Source attribution
Can you click on a suggestion and see the line it came from. If not, the suggestion is a guess.
03 · Memory horizon
How far back does it remember, and how surfaceable is that memory in the moment you need it.
04 · Capture surface
What does it take in by itself, without you typing it. Articles, posts, call notes. The less you key in, the more honest the record.
05 · Draft quality
Read three drafts it makes from real context. Would you send them. Would you have written them better. The gap is your answer.
06 · Send control
You approve every send. No exceptions. If the system can send for you, it can send what you would not have sent.
07 · Niche scoping
Can you run more than one niche without bleeding context between them. Generalist software cannot.
08 · Learning loop
Does it tell you what it learned about you this week. If the system is not getting smarter, you are renting the same software twice.
How Holi scores. Read the Holi version of the recruitment CRM, or the comparison against Recruit CRM.